Fixing, wallet, withdrawals, hedge

Gold fixing

The customer locks grams from /en/fix or the account tab. The order is a single line, wallet hold. Confirm payment from Reconciliation or the order. Grams then post to the ledger. Late money after the lock expires is unapplied cash. Open locks under Gold fixing.

Hedge board

The same screen shows grams promised to customers, supplier cover, and unhedged exposure in grams and riyals. Hedge rows against suppliers are entered from Suppliers.

Wallet

Wallets is an append-only ledger: grams and cash. The statement matches the customer columns and exports CSV.

Withdrawals

Pending → Approve (issues a 6-digit code and emails it) → Fulfil after the code, or reject. Five wrong tries lock the code. Reject releases the gold hold. Do not fulfil without the code.